Heather, Telephone Agent
People need legal assistance regardless of time of the day … or night. They are anxious, afraid and need help and want to speak to a live voice, not a machine. This is especially critical if the caller is limited to just one call. Our Agents are equipped to deal with any call in an efficient and professional manner.
We will capture the information accurately and assure the caller that someone from your firm will be in touch. Depending on your instructions, we can even connect the caller directly to you or schedule an appointment.
Being accessible 24/7 is the nature of your business and ensuring you never miss an opportunity is our business. You will have a competitive edge and total peace of mind knowing that when your phone rings your callers won’t have any reason to pick up the phone to call another law firm.