Here are some of the features you should consider when setting up your account:
Mike Crossman, VP Operations
Your greeting: how we should answer your calls
What information do you want us to provide your callers? Business hours? Office locations? Law practice specialties? Pricing?
Do we patch new client calls to the On Call Attorney or gather the information and forward by email or SMS text message?
Does the Managing Partner want a daily recap of all messages received?
What process should we follow for existing clients?
Your method of call forwarding, be it rollover, time of day, or straight call forwarding
New client Intake questions
Kristie, Director of Operations
Time is Money
We understand how lawyers bill for their time, so our packages are based on the same premise. You pay, only if we are working on your account. Our pricing options give you a block of included minutes to be used during a calendar month. If you exceed your allotment, we will bill you by the minute, in 6 second increments for usage during that same calendar month. To help with chargebacks, we offer a detailed call report. Every plan includes live receptionists 24/7, call patching, bilingual service, full legal intake, appointment scheduling, fully customizable setup, messages via text/email and 24/7 live support.